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WIFI ICON PLUS SIGN ANDROID
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WIFI ICON PLUS SIGN ANDROID

If you've been experiencing the dreaded "!" error in your Android Lollipop Wi-Fi connections, Jack Wallen has a solution that will fix the issue.

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If you are able to whitelist the Flair Puck, please see How do I find my Pucks' MAC ID or MAC address.How to solve the dreaded Wi-Fi exclamation point

If you have a router with these features and are seeing issues with the Gateway Puck staying online, try disabling these features for a few hours to see if this may improve the Puck's internet connection. Some switches and routers have advanced firewalls, tunneling, ad-blocking, or other special features that may disrupt Flair Puck traffic.

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If the Gateway Puck is going offline daily, check to see if your router resets nightly.Īlso, try setting the DHCP lease time for one week (some routers allow you to change this setting). Each Gateway's MAC address will need to be excepted. If the router has any blocking or whitelisting you'll need to add Flair Pucks to the exception list using the Puck's MAC Address. You'll need to use a WiFi network without a captive portal.Īnother possible culprit for this type of behavior is a whitelist or security blocker on the router. Captive portals are not supported by Flair. This is popular in airports, certain businesses, hotels, etc. When you see this, the most likely culprit is something called a "captive portal", which is a type of network that requires you to open a browser to login to the network. Gateway Connects Once and then DisconnectsĪ Gateway Puck may connect once and then not be able to connect again.

Push the Puck, rotate to the Gear menu, and push to select.

First, do a "Forget WiFi", then reconnect the Gateway Puck to your home WiFi. Re-establishing your WiFi connection may help if the signal is poor. This can help improve your WiFi signal, especially if you moved the Gateway or router - or if large metal objects might be blocking the WiFi signal to the Gateway. Try moving the Gateway Puck closer to the router to improve signal strength. Signals lower than -75dB may not be strong enough. If it is low, the Gateway may not have a strong enough signal to your home WiFi.įurther, you can check the signal strength using Flair Statistics. This can happen if you change your WiFi SSID (username) and/or password, or if the Gateway is no longer in range of your home WiFi or it somehow lost connection.Ĭheck the number of bars in the WiFi icon. If your Gateway Puck WiFi icon has an x it is no longer be connected to your home WiFI. An x in the icon means the Gateway Puck does not have a WiFi connection. More bars indicate stronger signal strength.

Follow the Gateway setup wizard to re-establish WiFi connectionĪ Gateway Puck has a WiFi icon that indicates its connection to your home WiFi.

Rotate to "Forget WiFi" and push to select.

Push the Puck, rotate to the Gear menu and push to select.

If the router SSID/password has changed, you'll need to reconnect your Gateway Pucks to WiFi using the new credentials.ĭo this for all Gateway Pucks that need to be updated:

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However, a Sensor Puck will briefly connect to WiFi download the remote codes when it's paired with an IR Device during IR Device Setup.Ī Sensor Puck will also connect to WiFI during an OTA (over the air) update. Sensor Pucks use RF to communicate with Gateway Pucks. Sensor Pucks do not display a WiFi icon because they do not maintain a WiFi connection.

Gateway Connects Once and then Disconnects.